Our commitment to privacy
J & L Self Defense Products, Inc. has been in existence since 1990. For over 20 years we have kept every single one of our customer's information files in house and have never even considered selling or trading customer information with anyone. This is not some corporate web guru telling us what to say on this page, its the truth and its coming from me, Irv Miller President of J & L.
We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website.
What and why we gather your information
For each visitor that arrives on site, our web server automatically recognizes the visitor's IP address. We use this along with cookies to record session information, such as items that consumers add to their shopping cart. This information is of no significance to anyone, it is simply used to make the shopping cart more efficient.Browsing our site does not require you to give us any personal information at all. Only when you request something will you be asked for things such as your name or e-mail address. For instance, if you want to make a special order request or ask us a question before you purchase a product we will need your e-mail or phone number to respond. If you want to make a comment about the site you are not required to but encouraged to leave your e-mail so we can address your concerns first hand.
If you place an order on line or over the phone we will gather your:
Name
Phone Number
Billing & Shipping Address
Credit Card Information
Email Address
All of this information is required to process your order and insure we can contact you if there is a problem.
The most important aspect of our privacy is:
None of your contact information gathered from the order form or any other area of our site is ever sold or given to 3rd parties. It is kept in the J & L database for sole purpose of simplifying future orders.
This site contains links to other sites. J & L Self Defense Products is not responsible for the privacy practices or the content of such Web sites.
Security
This site has security measures in place to protect your personal & credit card information. The credit cards are processed through Authorize.net and we never have access to this information due to strict PCI rules.
In plain English, your information is safe with us. We will not give, sell or trade your information with anyone, you have my word on it.
Irv Miller
President, J & L Products
Contacting the Web Site
If you have any questions about this privacy statement or our business practices feel free to contact me directly.
Irv Miller
70 Defense Drive
Berkeley Springs, WV 25411
304-258-2900 304-258-2900 FREE